The information contained with the FAQ page is only general and does not include all obligations or requirements for Employers, their Injured Workers or Business in relation to Workers Compensation or Work Health and Safety in NSW
How do I find out who my workers compensation insurer is ?
Most Employers in NSW are insured via iCare and their claims are managed by Employers Mutual Ltd. This is unless you are with a specialist insurer such as Club Employers Mutual or Catholic Church Insurances. Key Workplace Solutions are able to assist you with this process and make enquiries on your behalf
We never had a claim before, what are my obligations as an employer ?
As an employer, you have several obligations under the relevant Workers Compensation and Injury Management Acts in NSW as follows:
- You are required to report any injury that has resulted in time loss and/or medical treatment to your workers compensation insurer/agent within 5 working days.
- If you are unsure, reporting as a notification only is highly recommended.
- You are required to offer and provide suitable duties for an injured worker.
- You are required to liaise with all relevant parties in relation to the workers compensation claim including but not limited to – the Injured Worker, the Agent/Insurer, the Treating Doctor, the Rehabilitation Provider, your Workers Compensation Insurer.
- You must have a Return to Work Program.
Injured Workers are required to provide a WorkCover Certificate of Capacity throughout their claim and should not be allowed on site to complete any duties without a valid certificate.
What is a WorkCover Certificate of Capacity ?
A WorkCover Certificate of Capacity (WCCOC) is a medical certificate that is completed mostly by the Treating Doctor or Worker’s General Practitioner at the initial consultation and throughout the life of the claim
The WCCOC includes relevant information such as the date of injury, diagnosis, restrictions, treatment currently being undertaken and the treatment plan moving forward..
The worker is obligated to provided these to all relevant parties involved in the claim throughout the life of the claim and until they obtain a Pre-Injury Duties
How can Key Workplace Solutions support and assist me in the workers compensation process ?
Please refer to our Services Pages for more information as to how we can assist you with a tailor made solution for your requirements
Is Key Workplace Solutions Pty Ltd able to assist me with policies and procedures relating to COVID-19 ?
Absolutely ! Key Workplaces Solutions Pty Ltd has assisted several businesses in formulating appropriate polices and procedures relating to COVID-19 but also with policies and procedures that the business is doing to diversify as a result of COVID-19 as well. Please contact us to discuss your needs and requirements in more detail
What are suitable duties ?
Suitable duties are duties that encompass, wherever possible, elements of the Injured Worker’s Pre-Injury Duties but have restrictions dependant on the type of injury that the Injured Worker is suffering from.
Suitable Duties should be meaningful and relevant to their employment. These duties should be placed onto a Return to Work Plan and updated every time there is a change in capacity including hours, restrictions and Treating Doctor Reviews
Who is iCare Workers Insurance and what is their role in the NSW Workers Compensation Scheme
Amongst other things, iCare have been appointed by the NSW State Government to provide workers compensation insurance to employers in NSW. iCare acts for the Nominal Insurer as well as providing services for them
How is my premium calculated ?
Your premium is calculated by using your wages and then multiplying this with your Industry Classification Code to provide you with your Average Performance Premium or Basic Tariff Premium.
If the Average Performance Premium/Basic Tariff Premium is over $30,000, you are considered by iCare to be a Medium to Large Employer and experience rating is then incorporated into your premiums.
For a Small Employer, the premium calculation formula is as follows:
Premium = APP + D + M + ESI – PD – A + Q + C
APP – Average Performance Premium D – Dust Disease Contribution M – Mine Safety Fund Premium Adjustment ESI – Employer Safety Incentive PD – Performance Discount A – Apprentice Incentive Discount Q – Premium Adjustment Contribution C – Catastrophic Claims Contribution
For a Medium to Large Employer, the premium calculation formula is as follows:
Premium = (APP x CPA) + D – M – ESI – ESR – PD – A + Q + C
APP – Average Performance Premium CPA – Claims Performance Adjustment D – Dust Disease Contribution M – Mine Safety Fund Premium Adjustment ESI – Employer Safety Incentive ESR – Employer Safety Reward PD – Performance Discount A – Apprentice Incentive Discount Q – Premium Adjustment Contribution C – Catastrophic Claim Contribution
Get Started Today
Key Workplace Solutions Pty Ltd is available to assist you in any aspect on your Workers Compensation and Work, Health & Safety journey. We pride ourselves on our flexibility, advocacy and support for each client’s individual needs and goals. We believe that there is always room for improvement.